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PROPS: Bringing Together Public Relations & Revenue Operations

RevOps and Public Relations (PR) intersect to shape an organization’s reputation and guide its overall strategy, enhancing interactions across the prospect’s journey.

From processes to infrastructure to messaging, successful RevOps and PR programs will:

  • Directly attract customers
  • Optimize customer acquisition and create loyalty
  • Generate consistent messaging across sales and marketing with added alignment across all business units
  • Enhance adoption, define procedure, and create a rhythm for your business

PR campaigns and revenue-generating activities can and should complement each other.

Self-Service Silver Tier Gold Tier
An independent approach to RevOps and Communications where you are in the driver's seat. Consultative coaching from Pasha and Suzanne with access to all of our templates for strategy and execution best practices. A strong focus on setting the right strategy for your growing business. We will have a pulse on your needs and help you executie to reach your goals with support from your team internally. We are immersed in your business to set the strategy and help you execute the vision - the best of both worlds. We will report on our success and be visible with the c-suite on what we're able to accomplish.
Access to Pasha and Suzanne:
- Initial intake during month one to understand your goals with recommendations to follow on your focus for the proceeding two quarters.
- One monthly meeting with Pasha and Suzanne collectively to discuss strategy
- One monthly meeting with Pasha and Suzanne individually to review your progress and offer you specific feedback
Access to Pasha and Suzanne:
- Initial intake, ramp up and strategy sessions to set the foundation for the program
- A consistent focus on strategy alignment with assistance from your internal team on execution.
- Twice-monthly meetings to track progress and activity
- Slack or project management tool collaboration based on your preferences, in addition to consistent email communications
Access to Pasha and Suzanne:
- Initial intake, ramp up and strategy sessions to set the foundation for the program
- A hands-on approach to strategy alignment with consistent execution to achieve program goals and KPIs.
- Weekly meetings to track progress and activity
- Quarterly or monthly reporting, depending on your goals and KPIs
- Slack or project management tool collaboration based on your preferences, in addition to consistent email communications
Expected Outcomes
- Empowerment With Structured Guidance: With our tools and frameworks, you are empowered and confident to perform tasks at your own pace with our structured guidance.
- Process Creation: Start your sales, marketing, and communications processes on the right foot from day one. Determine your roadblocks and let us map out the solution.
- Consistency: Templates help maintain a consistent format and structure across various documents or tasks, ensuring a unified output.
- Scalability: The program can be easily scaled as more individuals within the organization adopt and benefit from the self-service model.
Expected Outcomes
Communications
- Brand Awareness and Differentiation: Create messaging and a narrative that truly differentiates from your competitors.
- Communications Strategy: Determine the building blocks needed to build the brand; Create an announcement strategy and determine the best puzzle pieces to achieve your marketing goals.
- Executive Thought Leadership: Elect one spokesperson to be the face of the company and create a platform with a unique POV.
- Media Relations: Secure media opportunities to tell your story and begin driving buzz.
- Content Development: Light content support for external communications materials, such as press releases, blogs or bylines.


RevOps
- Foundation and Frameworks: Laying the groundwork. We dive deep into understanding your current processes, technology stack, and alignment (or lack thereof) between departments. It's about setting up the basics right.
- Technology Optimization: We fine-tune your existing tech stack, ensuring you're getting the most out of your current investments. This often involves streamlining tools, improving integrations, and enhancing data flows.
- Process Enhancement: We identify bottlenecks and inefficiencies in your sales, marketing, and service processes and implement targeted improvements to enhance productivity and effectiveness.
- Basic Attribution Modeling: We set up fundamental attribution models to give you clearer insights into which marketing and sales efforts are driving results, enabling better decision-making.
- Training and Enablement: We provide foundational training for your team to ensure they can effectively use the tools and processes we've put in place.
Expected Outcomes
Communications
- Brand Elevation: An aggressive communications approach to raise the visibility of your brand in the market
- Communications Strategy: We set the strategy to help your brand grow; This will align back to your marketing objectives while being incredibly C-Suite focused.
- Executive Thought Leadership: Elect 2-3 spokespeople and create platforms with a unique POV; We work with them closely to build their own brand.
- Media Relations: Secure media opportunities to tell your story and begin driving buzz. Creativity of technology, business, podcast, and contributed bylines will fill up the program.
- Content Development: Content strategy and execution for external communications materials, such as press releases, blogs or bylines.
- Speaking and/or Awards Programs: We find the right speaking and and award opportunities to elevate the brand, your product, and your culture.


RevOps Advanced Strategy Development: We go beyond the basics to develop more sophisticated go-to-market (GTM) strategies tailored to your specific business goals and market dynamics.
Comprehensive Tech Stack Overhaul: At this level, we're not just optimizing; we're transforming. This might involve introducing new technologies, advanced automation, and AI-driven insights to keep you ahead of the curve.
Deep Cross-Departmental Alignment: We work intensively on breaking down silos between departments, ensuring seamless collaboration and communication. This is where the magic of true RevOps comes to life, aligning goals, processes, and data across teams.
Advanced Attribution and Analytics: With a larger budget, we delve into more complex attribution models and analytics, providing granular insights into customer behavior, campaign performance, and ROI across all channels.
Customized Training and Change Management: We offer more personalized training sessions, including change management strategies to help your team adapt to new processes and technologies, ensuring long-term success.
Cost: $5K/month Cost: $10K/month Cost: $15K/month

We partnered with Shape and Scale to launch our company and start building our PR and media relations programs. Both Suzanne and Pasha are pros by all means. They were able to get up-to-speed in no time and helped us announce Normalyze and secure outstanding coverage. In addition their digital marketing knowledge and experience sets apart and allows us to build integrated campaigns with our PR program.

Amer DeebaCEO and CoFounder | Normalyze

Suzanne and Pasha are absolutely wonderful to work with. I partnered with Shape and Scale to build the foundations for our PR and digital marketing strategy, and they were invaluable throughout that process. Both Suzanne and Pasha are great planners, communicators, and contributors. What makes them stand out is their outcome-driven approach. They brought ideas and opinions to every discussion, which makes for an ideal agency partnership. Working with Shape and Scale was like having an extension of our marketing team.

Sarah DinVP of Marketing | Builder.io